Services | Upgrade Technology

What We Do

At UpgradeGovTech, we help public agencies modernize critical systems, improve service delivery, and successfully execute technology projects—without the complexity. Our team brings decades of experience in enterprise development, IT project leadership, and long-term system support.

Whether you're implementing new digital services or upgrading legacy infrastructure, our approach is transparent, accountable, and built for government.

1. Enterprise Application Development

We design, build, and deploy custom applications that solve complex government challenges. Whether you’re replacing a legacy system, launching a new digital portal, or creating tools to manage internal operations, we deliver stable, scalable, and secure solutions.

Key Features:

Tailored development for case management, benefits systems, licensing, compliance, or data workflows
Full-stack architecture and API integrations with legacy systems or third-party vendors
Secure cloud or on-premise deployments, with role-based access control and audit logging
Built for scale, maintainability, and future updates—no black boxes or vendor lock-in

2. Technology Project Management

We lead government IT projects from discovery through deployment—on time, within budget, and fully documented. Our PMP-certified team works closely with agency stakeholders to manage scope, vendors, milestones, and risks.

Key Services:

Project charter development, work breakdown structure (WBS), and scheduling
Budget tracking, change control, and issue resolution
Stakeholder communication, vendor coordination, and meeting facilitation
Agile, Waterfall, and hybrid models depending on project needs
Post-launch support planning and operational handoffs

Our Approach:

Discovery & Planning – We begin by aligning project scope with agency priorities, budget constraints, and compliance requirements.
Stakeholder Engagement – We build relationships with end users, vendors, and agency leaders to keep communication clear and feedback continuous.
Risk Management – We proactively identify, monitor, and resolve issues before they become costly delays.
Execution & Tracking – We manage tasks, vendors, and deliverables using structured project plans and real-time dashboards.
Post-Go-Live Support – We stay engaged after deployment to ensure adoption, training, and long-term system health.

Why it matters: Government projects often suffer from unclear ownership, delayed timelines, and communication gaps. We solve that with disciplined leadership and continuous visibility.

3. Application Support & Maintenance

Technology projects don’t end at launch—keeping systems running smoothly is just as important. We offer structured support services to ensure long-term performance, reliability, and compliance.

Support Offerings:

Tiered SLA-based support (standard, extended, 24/7)
Bug resolution, system monitoring, and security patching
Performance tuning, database optimization, and scheduled maintenance windows
Ongoing enhancements, usability improvements, and training support
Legacy system support and modernization planning

We build support into your lifecycle plan—because maintenance is mission-critical.

4. Government Website Design & Development

We build modern, secure, and user-friendly government websites that improve how citizens interact with your agency. Every site is designed for accessibility, mobile responsiveness, and ease of maintenance.

Website Services:

Full UI/UX design aligned with public sector best practices
CMS setup (e.g., WordPress, Drupal, or custom lightweight solutions)
WCAG 2.1, ADA, and Section 508 compliance baked into every page
Secure hosting, domain setup, DNS, and SSL configuration
Migration support and staff training for ongoing content updates

Technology solutions designed for government. Delivered with leadership, precision, and accountability.